****** - Verified Buyer
4.5
As you can see from the pics, one side has a larger gap than the other. I tried just pushing down the higher side, but both sides moved; one could not move without the other. If I could accept tilting my head while I was working on my laptop it would work, but nope, I'm not going to do that. It may just be that mine was put together wrong, but I didn't want to chance re-ordering again and getting the same results. So, I asked for a refund. It's too bad; I liked the design and setup. It lifted my laptop, and I was able to position it exactly where I wanted it. It was sturdy, didn't move around, and I liked the flat bumpers on the bottom as to prevent scratching my table. Good product when put together correctly. The company responded with a refund immediately.